Privacy Policy

At Extreme Casino, we highly value the trust and commitment shown by our players. Your personal data is important to us, and we take every measure to ensure its security, confidentiality, and proper handling. This Privacy Policy explains how we collect, use, and protect your information, providing transparency about our practices. We encourage you to review this policy thoroughly so that you can make informed and thoughtful decisions about your experience with our casino.

Data Processing

This Privacy Policy outlines our obligations regarding the processing of personal data under applicable gambling regulations. This process is crucial for game participation and the delivery of related services.

Our website is managed by Dama N.V., registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

By using our services, you consent to this Privacy Policy. We may make updates to this document, so we recommend reviewing it regularly. Continuing to use our services indicates your acceptance of any changes made.

Collection of Information

We collect a variety of personal information through our website, including:

1. Data provided during registration and in subsequent communications (e.g., name, contact details, and identification documents).
2. Interaction records through communication channels such as email and live chat.
3. Transaction history and data related to website usage.
4. Documents submitted for identity verification and compliance checks.

Usage of Information

The personal data we collect is used for the following purposes:

1. Processing transactions and managing bets.
2. Providing services and support as requested by you.
3. Conducting necessary identity verification and compliance checks.
4. Sending promotional materials, subject to your consent.
5. Complying with legal obligations, such as anti-money laundering regulations.
6. Monitoring activities to detect and prevent fraud or illegal behavior.
7. Conducting market research and analyzing aggregated data for improvement purposes.

Marketing Communications

With your consent, we use personal information to send you promotional communications regarding our products and services. You can opt out of receiving these communications at any time through your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, we may share it within our corporate group or with trusted business partners when necessary to provide our services or comply with legal obligations. Additionally, third-party service providers may access your data for processing purposes as required.

Data Security and Retention

We take data security seriously and comply with strict legal standards for protecting personal data. Your personal information will be retained as required by law, and for a minimum of five years after your account is closed, in accordance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, analyze user activity, and support our marketing efforts. You have the ability to manage cookie preferences through your browser settings, but limiting cookies may affect your experience on our website.

Your Rights and Contact Information

You have the right to request access to, correction of, or deletion of your personal data. You can also object to the use of your data for marketing purposes. For any concerns or inquiries, please contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to lodge complaints with the relevant supervisory authorities.

This Privacy Policy reflects our commitment to safeguarding your privacy while ensuring a secure and compliant gaming environment. If you have any questions or requests related to your data, please do not hesitate to contact us.